Scott Rouse joins Will on this episode of the Salesman Podcast to look at how salespeople can leverage the ability to read body language to better serve their customers.
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Learning To Read The Body Language Of Business
The show is kicked off with Scott explaining that anyone can learn to read body language and that it’s just process of observing your prospect and paying attention to them.
“When you’re talking to someone and they’re doing most of the talking, it’s like watching TV, a play or a movie. After a while you’re engaged in the movie but you’re not paying attention to what your face is doing.” – Scott Rouse
The show is wrapped up by looking at integration techniques and how we can use them (ethically and positively) to find the information we need from our sales prospects so we can better serve and add value to them.
Scott and Will also cover –
- How to know when to step up a gear and close the deal
- If anyone can learn to read non verbal communication
- Training your gut VS training your logical brain to spot changes in body language
- How to read the little voice in other peoples heads
- The steps needed to interrogate your prospect and get what you need from them (in a friendly way)
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Sponsor: Pipedrive CRM
Pipedrive is the CRM built by salespeople for salespeople.
Salespeople like Pipedrive because it visualises your sales pipeline, highlights your opportunities and ensures important conversations don’t get dropped.
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Guest info:
Scott holds multiple certificates in advanced interrogation training and has trained along side the FBI, Secret Service, U.S. Military Intelligence, and the Department of Defense. His extensive training, education, and practice of nonverbal communication has made him an expert and consultant to law enforcement as well as successful CEO’s, attorneys, executives, financial advisors, and entertainers.
Scott can be found at The Nashville Entrepreneur Center where he helped create and head the Pitch Department where he works with startups and entrepreneurs teaching them how to create investor pitches for funding.
Show notes:
Scotts TEDx talk: How to kill your body language Frankenstein and inspire the villagers
Books mentioned:
Body Language Tactics for Business
Zig Ziglar’s Secrets of Closing the Sale
